Privacy & Cookies Policy

Newquay Town Council is a local authority in Cornwall, England. We provide public services, community facilities and democratic functions for the town of Newquay.

For the purposes of data protection legislation, Newquay Town Council is the data controller.

Contact details

Under data protection law, you have a number of rights, including:

• the right to be informed about how your personal data is used;
• the right of access to request copies of your personal data;
• the right to rectification to correct inaccurate or incomplete data;
• the right to erasure in certain circumstances;
• the right to restrict processing in certain circumstances;
• the right to object to processing in certain circumstances;
• the right to data portability (in limited circumstances); and
• rights relating to automated decision‑making and profiling.

Newquay Town Council does not generally carry out automated decision‑making or profiling.

There is no fee to exercise your rights. We normally have one month to respond. Requests can be made using the contact details above.

What type of personal data we process

• contact details;
• employment information;
• financial information;
• images or video recordings;
• correspondence or enquiry details; and
• opinions or consultation responses.

In some cases, we may also process special category data (such as health information) or criminal offence data, where this is necessary and authorised by law.

Why we use your personal data and our lawful basis

We use personal data for the following broad purposes:

• running and administering the Council and its services;
• providing services and responding to enquiries from the public;
• managing employment, HR, payroll and pensions;
• processing payments, accounts and other financial transactions;
• administering grants, funding and community support schemes;
• managing contracts, leases and procurement activities;
• supporting democratic and governance functions, including councillor registers and meetings;
• managing community facilities, bookings and events;
• communicating with residents and promoting Council activities;
• carrying out consultations, surveys and engagement activities;
• ensuring public safety and security, including the use of CCTV and body‑worn cameras; and
• complying with legal and regulatory obligations.

Where we rely on consent, you may withdraw that consent at any time.

How long we keep your data

In general:

• administrative and service records are kept for up to six years;
• employment records are kept for the duration of employment plus six years (with some health and safety records kept longer where required by law);
• financial records are kept for six years after the end of the relevant financial year;
• grant and contract records are usually kept for six years after completion;
• official democratic records, such as minutes and decisions, are kept permanently;
• community booking records are usually kept for up to one year;
• CCTV footage is normally retained for 28–31 days, or longer if required for an investigation or legal proceedings.

Sharing your data with other organisations

• other public authorities, for joint working and service delivery;
• HM Revenue & Customs and pension administrators, for employment and payroll purposes;
• funding bodies, in relation to grants and funding schemes;
• suppliers and contractors, for contract management;
• law enforcement agencies, for crime prevention or investigation; and
• courts and regulators, where required by law.
• Local business partners (Visit Newquay member businesses)

Data is normally shared within the UK.

Where you take part in surveys, promotions or competitions, we may share your personal data with relevant local business partners where you have provided clear consent.

Organisations processing data on our behalf

• IT systems and cloud services;
• HR, payroll and pension services;
• banking and financial services;
• booking and facility management systems;
• survey and communications platforms;
• CCTV and security systems; and
• website hosting services.

All processors are required to act only on our instructions and to keep data secure.

International transfers

Website: www.ico.org.uk

Updates to this notice

Last updated: 27 April 2026